Contact Us

We would love to hear from you. Whether you have a question about your order, a query about a product, or simply want to say hello — we are here.
"Every message matters to us. We read and respond to every single one."
Get in Touch
Email
hello@hanamart.co.uk
We respond to all emails within 24 hours, Monday to Friday. Weekend contacts are answered the next working day.
Order Enquiries
For existing order queries, please have your order number ready. You can find it in your order confirmation email or in your Hanamart account.
Press & Collaborations
For press, editorial, or collaboration enquiries: press@hanamart.co.uk
Before You Contact Us
You may find a quick answer in our FAQ at hanamart.co.uk/pages/faq — we cover all common questions about orders, delivery, returns, and digital products there.
Your Feedback Matters
Your feedback genuinely shapes how we grow. If there is something we could do better — a product you would love to see, packaging improvements, or anything that did not meet expectations — please tell us. We are always listening.
Thank you for taking the time to reach out.